we strongly back the quality and craftmanship of all of our products.
in the case of defective/ damaged products, you will need to please inform us of the defect/ damage as soon as you have taken delivery of the item and checked it over/ begun setting it up. wherever possible we will replace the item with the same offering, or if no further stock is available we will offer alternative product or refund options.
all images on the site are supplied by our manufacturers under both studio and natural lighting wherever possible to reflect the true appearance of the products. detailed descriptions and technical specifications are available to assist you in making your purchase decision.
most of our outdoor furniture sets are crafted in a world-class facility in Vietnam, by Scancom - a manufacturer who truly does business the right way and has been recognised for setting the highest environmental standards in the industry.
from sourcing and processing of raw materials through production and design stages, our manufacturers have the utmost respect for human and labor rights, responsibly source FSC wood in Brazil and Indonesia, minimise waste and CO2 emissions and consumption of resources and energy
our resin-based outdoor furniture, garden storage sheds and boxes by Keter and Allibert are manufactured in facilities which follow sound ethical compliance practices in line with Global Audit requirements